To be honest, the learning environment at Northumbria University is totally different from that of UCSI. In the beginning, I was not so used to studying there due to the British accent. Also, we were more focused on individual coursework. I think it is a better way to apply knowledge on coursework instead of just remembering all the things that has been taught which may be easily forgotten after exam.

Yes, IUCC helped me a lot actually. I have to say thank you to IUCC, especially to Jasveen. She did helped me a lot; she would always suggest to me which is the best choice for me, even when I was still deliberating whether to travel to UK, Australia, or Canada for my transfer programme, she was there. She would give me a hand if I didn't know how to settle the accommodations or help me in the purchase of my flight tickets, those kinds of problems. She showed a lot of concerns towards me when I was at UK. She is very nice and caring. I still remember when I was told I might not be able to study in the 2nd year of my degree because I failed one subject, I was crying at that time, she was there for me and gave me a lot of encouragement like I shouldn’t give up so soon that there will always be other ways to solving these problems. She had too much confident on me, she believed I could make it and to God be the glory, just like she predicted, I finally made it through. I felt so glad that she had been helping me all the way. Thank you Jasveen!

Other than that, there is another counsellor that I would like to thank, she is Nina by name. (Although I’m not so sure about her name, but I think she is an Indian lady and she worked in Mid Valley office). She did helped me a lot as well. Before going to UK, she came to UCSI and offered some advice to us, with brief explanation about the lifestyle in UK including the cost of living, Newcastle's life tips, safe places where we should purchase items, and places to visit, how we should take train/bus to other cities). I really appreciate her for what she did for me; which made things easier after we’ve arrived in the country. Anyway, UCSI’s IUCC is quite useful and helpful to guiding students. The only thing UCSI need to improve on is, if the release of results can be a little bit earlier as possible would be nice, especially for those students who are going to do a transfer programme, so they don’t get delayed by their visa due to late release of result.