They have provided clear guidance and makes things easier for me. The counsellor whom I spoke to was very well-versed with Northumbria University and the location of student accommodation. The only part that I wish the university can improve is that they should provide the deadline information for the early payment discount on the university website. (I couldn't even find the information on the blackboard).

Overall, everything was good and they have been very helpful to students in advising them to choose the universities that suit them the best, applying for university admission and dealing with things such as accommodation and pre-departure guide.