Centre of Excellence for Research, Value Innovation and Entrepreneurship (CERVIE)

Diagnosing customers experience, emotions and satisfaction in Malaysian resort hotels

Submitted by gohbc on Thu, 2019-01-03 14:19

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How does culinary importance and a priori expectations impact expectation fulfillment and destination loyalty

Submitted by gohbc on Thu, 2019-01-03 14:16

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Middle East Tourists' Behaviour towards Malaysian Gastronomy and Dining Experience in Malaysia

Submitted by gohbc on Thu, 2019-01-03 14:14

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Service innovation: Unfolding the future for the hospitality industry through touch points.

Submitted by gohbc on Thu, 2019-01-03 14:12

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Rethinking service innovation in healthcare service delivery design: An exploratory sequential approach.

Submitted by gohbc on Thu, 2019-01-03 14:08

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Reviving the Intention of Brand Loyalty: The Role of Social Media Addiction and Other Determinants Within the Technology Acceptance Model (TAM)

Submitted by gohbc on Thu, 2019-01-03 13:58

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Investigating the size and economic value of business tourist market in Malaysia

Submitted by gohbc on Thu, 2019-01-03 13:55

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The effect of technical and functional quality on guests’ perceived hotel service quality and satisfaction: A SEM-PLS analysis.

Submitted by gohbc on Thu, 2019-01-03 13:52

Read more about The effect of technical and functional quality on guests’ perceived hotel service quality and satisfaction: A SEM-PLS analysis.

Stakeholders' perceptions & attitudes towards tourism development in a mature destination.

Submitted by gohbc on Thu, 2019-01-03 13:49

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Investigating the Expenditure and Experience of International Conference Delegates Visiting Malaysia

Submitted by gohbc on Thu, 2019-01-03 13:40

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