Resort hotel service performance (RESERVE) – an instrument to measure tourists’ perceived service performance of resort hotels

Submitted by gohbc on Thu, 2019-01-03 14:31

Research Department:

Centre of Excellence for Research, Value Innovation and Entrepreneurship (CERVIE)

Faculty of Hospitality and Tourism Management

Research type:

Staff

Research Campus:

吉隆坡校区

Research URL:

https://www.tandfonline.com/doi/abs/10.1080/10548408.2016.1208789

Research Author APA format:

Ali, F., Hussain, K., & Ryu, K. (2017). Resort hotel service performance (RESERVE)–an instrument to measure tourists’ perceived service performance of resort hotels. Journal of Travel & Tourism Marketing, 34(4), 556-569.

Research Author:

Kashif Hussain

Research Year:

2016

Research Field Category:

礼待与旅游