Diagnosing customers experience, emotions and satisfaction in Malaysian resort hotels

Submitted by gohbc on Thu, 2019-01-03 14:19

Research Department:

Centre of Excellence for Research, Value Innovation and Entrepreneurship (CERVIE)

Faculty of Hospitality and Tourism Management

Research type:

Staff

Research Campus:

吉隆坡校区

Research URL:

http://eds.b.ebscohost.com/abstract?site=eds&scope=site&jrnl=19947658&AN=113503540&h=tH%2fC4ktpVrr04OxnUkswPWYMZngpHIrh%2fxrqPlFlSgArddoc1KnegGqAG4BqKVIToSiM9wM8d4U1WQkprOlhBA%3d%3d&crl=c&resultLocal=ErrCrlNoResults&resultNs=Ehost&crlhashurl=login.aspx%3fdirect%3dtrue%26profile%3dehost%26scope%3dsite%26authtype%3dcrawler%26jrnl%3d19947658%26AN%3d113503540

Research Author APA format:

Ali, F., Hussain, K., & Omar, R. (2016). Diagnosing customers experience, emotions and satisfaction in Malaysian resort hotels. European Journal of Tourism Research, 12, 25.

Research Author:

Kashif Hussain

Research Year:

2016

Research Field Category:

礼待与旅游